The Normal Hourly Rate is for Commercial Businesses that request their hours in advance. 

You may book me hourly or purchase blocks of hours and make service requests as needed.

The Emergency Rate is for those Commercial clients that do not plan in advance yet need immediate assistance.

I do service other customers and servicing critical failures is better served by purchasing hours in advance.

Web Administration is an hourly rate for changes to content or copy, the addition or removal of pages, plugins, new features removal of outdated features, seo and more.